Sales Procedure Guide
Sales Procedure Guide
2.5 // Dealer Support
For many years we have supported our dealers through regulatory change to ensure they have the knowledge and tools to meet the evolving requirements of the regulator.
Over the past few years, this has included Senior Managers and Certification Regime (SM&CR), PS20/8 motor finance paper on discretionary commission and commission disclosures and the Consumer Duty.
Our Consumer Duty Resource Hub houses updated documents on critical topics for the industry, such as a financial promotions guide, CMC activity, and FCA changes.
But we don’t just stop there; we have run several free industry webinars that cover key topics by a panel of subject experts from a range of businesses in the motor sector.
Evolution listens to feedback about what the industry needs, and we are always looking for the next topic to provide support on.
Consumer Duty Resource
Customer Support
A direct service for your customers where additional support, understanding, and clarification is required.
Case Studies
Read about how we have supported our dealer partners with their plans for success and growth.