Sales Procedure Guide
3.11 // Communication with the Regulator
Sales Procedure Guide
3.11 // Communication with the Regulator
Communication with the Regulator
The FCA’s Principle 11 states that:
“A firm must deal with its regulators in an open and cooperative way, and must disclose to the FCA appropriately anything relating to the firm of which that regulator would reasonably expect notice.”
We expect our dealer to abide by this, including:
- Submitting all required regulatory returns accurately and by the FCA deadlines.
- Ensuring standing data is up to date (there is now an annual requirement for firms to do this).
- Notifying the regulator (and Evolution) of any changes to your business. This includes, for example, changing to a limited company, a change of owners or directors, changes to the activities you undertake, general address changes, etc.
- Meeting all FCA requirements daily, including ensuring financial promotions meet CONC rules.
Significant Issues
Firms should notify the FCA of any issues they become aware of using the regulator’s standard SUP 15 notification form:
Evolution will monitor your details on an ongoing basis, including Companies House and the FCA register, to ensure we are up-to-date with any changes you have not made us aware of.