Skip to content

Financial Promotions Guide

2.5 // Restrictions

Financial Promotions Guide

2.5 // Restrictions

As per CONC 3.5.12R, the following words and expressions are restricted, and should only be used in line with the guidance below.
Word or expression
Restriction
“Interest free”
Can only be used where there are no interest charges or fees of any kind.
“No deposit”
Can only be used if there is no advance payment of any kind.
“Gift”, “present” or any similar expression
Can only be used where there are no conditions which would require the customer to repay the credit, or return the financed item.
“Weekly equivalent” or any similar expression or other periodical equivalent
Can only be used if weekly payments or other periodical payments are provided for under the agreement.

FCA - Misleading terms

In a ‘Dear CEO’ letter issued to consumer credit firms in May 2022, the FCA highlighted the use of phrases such as “no credit check loans”, “loan guaranteed”, “pre-approved” or “no credit checks” in promotions by credit brokers. The FCA stated that while a credit broker may not conduct a creditworthiness assessment itself, they are concerned that this could mislead consumers into believing that the lender will not carry out any checks on their credit status.

0% finance

There are different rules where a financial promotion is completely free from interest or charges for the term of the agreement. You can promote 0% finance without triggering the need for either a representative APR or representative example.

Promotions of interest-free products are not exempt from any other regulations however, and must remain clear, fair and not misleading for consumers.