Customer Data Processing

We collect proof of identity information in order to establish your identity when we:

• Broker vehicle finance for you.

Automated decision making

• We may use automatic decision making as part of the funding decision process, as do some of the finance companies that your application may be sent to.
• This will involve automatically requesting information from credit reference agencies (CRAs) and using this data along with the other data that we possess in order to assess your suitability for the services requested.
• To request a manual review of your application please contact:
  dataprotectionofficer@evolutionfunding.com

Soft Credit Searches

• The type of credit search that we initially do is known as a ‘soft’ credit check and so does not affect your credit score.
• Using a soft credit search allows you to get quotes without affecting your credit rating as although they are visible on your credit report they do not show up in the same way as a full credit check until you decide to proceed with a full application for a loan. However, searches made by external lenders on our panel may show on your credit profile, depending on the type of search they use.

Passing your details to Credit Reference Agencies.

• If you enter into an agreement with us, or one of the lenders on our panel, information on this agreement will be passed to the credit reference agencies.
• We and lenders on our panel will search your record at credit reference agencies. This is done to ensure lenders have the necessary information to assess your financial profile, verify your identity, to help prevent fraud and to provide you with their best product options.

The Credit Reference Agencies we use are:

• Experian – www.experian.co.uk
• Equifax – www.equifax.co.uk
• TransUnion – https://www.transunion.co.uk/
• Credit Safe – www.creditsafe.co.uk

In addition, CIFAS checks may be undertaken by finance companies (funders) as part of their own processes.

The personal information collected from you will be shared with fraud prevention agencies who will use it to:

• Prevent fraud
• Prevent money-laundering
• Verify your identity

If fraud is detected, you could be refused certain services, finance or employment.

Further details about how your information may be used by funders, fraud prevention agencies, and your data protection rights in relation to this, can be found at https://www.cifas.org.uk/privacy-notice

If a vehicle dealership has submitted your initial application for funding to us in order to facilitate (broker) your purchase of a motor vehicle from them then we would share the outcome of your application assessment with them.

The information that we share – with the dealership – may include details of your maximum approved credit but we will only do this with your consent sought by the dealership at the time of completing your vehicle finance application with you.

If you are not content for us to share this information with the vehicle dealership then please inform them that you do not give your consent for this to happen.

Sharing your information with Finance Companies for them to underwrite your application.

• Your application may be passed to more than one finance company in order to obtain the most appropriate and suitable offer for your personal circumstances.
• Suitable lenders are identified by either one or both of:
  • Proprietary Credit Scoring and Analytics.
  • Manual underwriters reviewing applications.

To view a full list of our current finance partners please click here. Your application may be sent to a selection of lenders on this list, lender selection is based on a large number of criteria including but not limited to; information on credit files, proposal and affordability data, the vehicle the application is made against etc.

Call recording and monitoring

We may record and monitor, emails, SMS messages or other communications for:

• Quality control and ensuring effective operation of systems.
• Training- we will usually anonymise calls for this purpose.
• Processing necessary for entering into or performance of a contract.
• Meeting our regulatory obligations.
• Prevention or detection of crime.
• For the legitimate interests of the data controller.

After Transaction Processing

• We may conduct after-transaction surveys, via an independent third-party survey company. Some of your data may be passed to our supplier to allow us to improve our products and services.
• We may use a third-party email marketing company to run some marketing services. If you consent to us marketing to you, and we run a marketing campaign, some of your data may be processed by our service provider.  Further information can be found in our Marketing Notice.
• To handle enquiries and complaints: It is in our interests to make sure that complaints are investigated so that our customers receive a high standard of service and we can prevent future complaints.

To transfer your information to or share it with any organisation your account has been or may be transferred to – following a restructure, sale or takeover of Evolution Funding Ltd or any of our trading styles.

Statistical Analysis

• Anonymised data on previous customer transactions is used to improve the products and services we offer, as well as to understand and improve the accuracy of our underwriting.