Unrivalled Excellence: Evolution Funding Secures 10th Consecutive Best Broker Title

Evolution Funding has been awarded ‘Best Broker’, ‘Best Service for Dealers’, Best Response to Market Conditions’, and ‘Best Use of Technology’ at the Credit Strategy Car Finance Awards 2025.

Remarkably, Evolution Funding has held the title of Best Broker every single year since the Car Finance Awards began a decade ago – a testament to its unwavering excellence and leadership in the motor finance sector. In addition, the business has now secured the Best Service for Dealers award for the third year running, reinforcing its reputation for consistently delivering outstanding support to dealer partners.

Best Broker

Evolution Funding wins best broker at the car finace awards 2025

Evolution Funding’s Best Broker entry showcased its rapid regulatory response and market leadership following the Court of Appeal judgment—implementing 23 process changes in just 28 days and launching digital compliance updates in six.

As the UK’s largest broker, Evolution became the industry’s central hub, even consulted by the FCA. Its automation-first approach delivered 6,000–10,000 dealer hours in monthly time savings, reduced customer touchpoints by 30%, and boosted conversions by up to 10%.

Backed by exceptional growth, operational innovation, and a scalable support model, Evolution proved it doesn’t just adapt to change—it defines the standard for the motor finance industry.

Judges' Comment:

Evolution Funding continues to stand out through its innovation and proactive role within the motor finance community. The judges were particularly impressed by its ability to remain agile and responsive, despite the considerable scale of its operations.

Best Service for Dealers

Evolution Funding wins best service for dealers at the car finance awards 2025

Evolution Funding’s Best Service for Dealers entry highlights a transformative year of automation, structural change, and proactive support.

Our Pre-Pay technology and RPA-led processes saved dealers up to 10,000 hours monthly, enabling faster handovers and enhanced customer experience. A restructured Sales Centre of Excellence and 30-minute SLA Helpdesk delivered seamless service, boosting conversions and cutting delays. Regulatory agility following the Court of Appeal ruling ensured minimal disruption, with 23 process updates delivered in just 28 days.

From proposal to payout, Evolution’s streamlined, data-led approach continues to drive dealer success through measurable improvements, trusted relationships, and rapid market responsiveness.

Judges' Comment:

The value Evolution Funding brings to dealers is undeniable. Judges highlighted how the company helps dealers sell more cars and earn more finance, making it a trusted partner in the field.

Best Response to Market Conditions

Evolution Funding wins best best response to market conditions at the car finance awards 2025

Evolution Funding delivered a decisive, industry-leading response to the Court of Appeal motor finance judgment. Within six days, we launched fully digitised compliance updates—followed by 23 process changes in just 28 days—ensuring business continuity while others stalled.

Engaging with 34 lenders, dealer groups, and the FCA, we shaped a scalable, transparent solution that balanced regulatory needs with customer understanding. With 99.9% customer consent, our approach didn’t just meet requirements—it set a new benchmark for trust, clarity, and industry-wide readiness.

By prioritising insight, adaptability, and consumer empowerment, Evolution led the market through unprecedented change with confidence and control.

Judges' Comment:

Evolution Funding’s swift and comprehensive response to recent regulatory rulings – including a full technical breakdown and effective communications plan – set a benchmark for the industry, reinforcing its reputation as a reliable partner for lenders.

Best Use of Technology (joint submission with Voyc)

Evolution Funding’s partnership with Voyc has revolutionised call monitoring and compliance through AI. Replacing manual sampling with 100% automated QA on 55,500 monthly calls, Voyc instantly flags vulnerability, dissatisfaction, and compliance risks—freeing teams to focus on coaching and resolution. With 94% alert accuracy and a 20%+ drop in compliance errors, the system enables real-time support and tailored interventions, including for vulnerable or dyslexic customers.

The result: a 21% improvement in call quality scores and industry-leading First Call Resolution at 81%. This technology-driven approach sets a new benchmark in operational efficiency, customer care, and regulatory excellence.

Judges' Comment:

This joint entry from Evolution Funding and Voyc showcased genuinely unique technological capabilities. Its proven impact on improving First Call Resolution rates and reducing compliance errors highlights a system delivering better outcomes for all.

The Car Finance Awards 2025 took place on 21 May at the stunning Monastery in Manchester—a fantastic evening celebrating the very best our industry has to offer. We were proud to stand alongside so many worthy finalists and extend our heartfelt congratulations to all the winners. It was a night to recognise innovation, dedication, and excellence across the sector, and we’re honoured to have been part of it.

View Car Finance Awards 2025 Winners List

Evolution Funding Confirms Commitment Towards a Net Zero Future

Evolution Funding Confirms Commitment Towards a Net Zero Future

Evolution Funding is committed to sustainability and working toward a net-zero future. As a leader in motor finance, we recognise our role in addressing climate change and supporting environmental progress.

To this end, we will work to establish targets that ensure we make the progress to support our commitment. Our approach will prioritise reducing our environmental impact and promoting sustainable practices across our operations.

We are dedicated to transparency and accountability, tracking our progress and providing stakeholders with updates on our efforts. Through collaboration with industry partners and stakeholders, we aim to support the transition to a low-carbon economy and contribute to a more sustainable future for the motor finance sector.

Evolution Funding Responds to Commission Disclosure Practice Changes

Commission Disclosure Practice Changes Evolution Funding Guidance

On the 25th of October 2024, the Court of Appeal handed down its judgment in the cases of Johnson v FirstRand Bank Limited, Wrench v FirstRand Bank Limited and Hopcraft v Close Brothers.

In response to the Judgment, Evolution Funding carried out a full review of how to ensure compliance with the new ruling for its dealers, lenders and customers.

This led to changes in Evolution’s processes and systems to create an enhanced commission disclosure consent journey. The updated journey addresses the heightened need for full transparency regarding informed consent, commission disclosures and additional duties.

Evolution has produced a guide that provides a summary of the key takeaways, how they are responding to support dealers’ businesses, and key actions dealers may need to consider.

N.B. This guide does not provide legal advice. If you are in any doubt about your obligations, you should seek legal advice, and this guide is provided purely for information and guidance.

View ‘Commission Disclosure Practices Update’ Nov 2024

View page

Evolution Funding Strengthens Executive Team with New Group CFO

Mat Hanson
Mat Hanson

Evolution Funding has appointed Mat Hanson as Group Chief Financial Officer (CFO), a newly created position that will play a pivotal role in driving the company’s long-term value creation plan. Hanson’s appointment is part of Evolution Funding’s strategic efforts to enhance its capacity at the Group level and support its growth objectives.

Hanson will oversee key aspects of Evolution’s transformation and strategy, including mergers and acquisitions (M&A) and potential international expansion. He will also oversee key stakeholder and shareholder relationships, including those with investors Carlyle and LDC, as well as banking and debt funding partners.

With over 17 years of experience in financial leadership, Hanson brings CFO expertise in technology-driven and private equity-backed businesses. His prior achievements include leading six strategic international acquisitions and a significant private equity sale at Cawood Scientific, as well as driving financial growth and refinancing at Travel Counsellors.

Hanson said:

“I am delighted to join Evolution Funding. The company’s culture, strong values, and impressive track record were key factors in my decision. With Carlyle’s backing and a solid foundation in place, I am confident in the company’s future prospects and look forward to contributing to its continued success.”

Lee Streets, chief executive officer, said:

“Mat brings a wealth of experience in leading financial strategies that drive both growth and operational efficiency. His expertise in managing complex acquisitions and his experience with private equity make him an ideal fit for our next phase of growth. We are pleased to welcome him to the team and are confident he will make an immediate and positive impact.”

Evolution Funding Raises Awareness of SAF Approved Deadline for Independent Dealers

As part of Evolution’s ongoing commitment to provide support and resources to our dealer partners, we are working to raise awareness of the SAF Approved deadline.

What is the SAF Approved deadline?

A new provision has been added to the Finance & Leasing Association’s (FLA) Lending Code, meaning FLA members can only arrange finance through SAF Approved (or equivalent) dealers and brokers. The majority of the UK’s vehicle finance providers are FLA members.

Independent used vehicle dealers must become SAF Approved (or equivalent) by 1 January 2025 to continue offering finance to customers using lenders who are FLA members, either directly or through Evolution Funding.

Franchised dealers or brokers should have been SAF Approved or equivalent since January 2023.

SAF is free. This is about improving standards across the industry. SAF Approval can also instil confidence and trust in the dealer’s business, so we encourage them to promote SAF approval on their website and in the dealership.

Download the SAF System User Guide 2024

Download Guide

What action must dealers take?

Firstly, they must register their company for the SAF Expert test.

To become SAF Approved, all customer-facing staff who discuss finance with customers must pass the SAF Expert test. Once their customer-facing staff have passed the SAF Expert test, they can apply for SAF Approved certification. Their staff must retake the test every year to maintain your SAF Approved status.

More information on the process to become SAF Approved can be found here.

SAF equivalence

If the dealer is using an alternative vehicle finance training provider that is recognised as a SAF Equivalence Provider, the provider will monitor progress and apply to the FLA for SAF Equivalence status on their behalf. Further information on the criteria and process can be found here.

For more information about SAF, please visit: What is SAF? – Specialist Automotive Finance

 

Evolution Funding poll reveals dealers are unclear on consumer duty reporting requirements

poll review

A recent poll by used auto finance platform Evolution Funding has revealed that dealers are unclear on the FCA’s expectations of consumer duty reporting.

As the 31 July deadline approaches for dealers to complete their Consumer Duty Annual Board Report, Evolution polled its dealers on their understanding of the requirements.

889 dealers responded, with a significant number either unaware of the requirement to produce a board report or not knowing they must produce their first report by the end of July.

When asked if they were comfortable with what the report should include, such as content, format, and management information, 76% of respondents said they weren’t.

Sam Osborn, Evolution’s head of risk and compliance, said:

“One year into consumer duty, it’s evident that dealers, especially smaller independent ones, need better support and guidance to meet the duty’s requirements, alongside improved benchmarking for general consumer duty standards.

“Principles-based regulation necessitates interpretation, demanding significant resources. This is challenging for smaller dealerships where time and specialist roles are scarce.

“Dealers are committed to serving their customers well, but knowledge gaps exist. It’s crucial that brokers and lenders offer direction and resources, leveraging their expertise and specialised teams.

“In addition to the technology and compliance processes we have in place, Evolution is dedicated to providing resources and guidance to help dealers meet their regulatory obligations. Our Consumer Duty Resource Hub offers extensive support, and we will continue to update it with new information.”

Click here to visit our Consumer Duty Resource Hub

Autotrader veteran Duncan Josey moves to Evolution Funding

Duncan Josey

Used auto finance platform Evolution Funding has appointed Duncan Josey to the newly created role of chief strategy officer.

Josey brings over 21 years of experience across key business roles at Autotrader, including commercial director, digital marketing director, and key accounts sales director.

As part of the executive leadership team, Josey will lead the development and execution of strategic plans to achieve Evolution Funding Group’s goals of digitising, automating, and enhancing the consumer auto finance experience. A key focus will be advancing and leveraging the group’s ecosystem and digital platform.

Lee Streets, chief executive officer at Evolution Funding, said:

“From Autotrader’s early days as an analogue business to the digital giant we know today, Duncan has been at the centre of Autotrader’s radical transformation. As such, with his wealth of experience, he is well placed to accelerate Evolution’s similar journey to develop our ecosystem proposition and commercialise our data offering. We are delighted to welcome Duncan to Evolution as we drive forward to becoming the auto finance platform of choice.”

Josey said:

“This is an exciting move for me, and I look forward to working with the Evolution team. The automotive industry finds it hard to take advantage of modern advances in technology due to a fragmented and complex ecosystem. Evolution’s innovative approach to using technology to overcome that fragmentation and connect consumers and partners via their platform puts them in a unique position to transform the industry. I am delighted to be joining Evolution on that journey of transformation.”

Evolution Funding Powers Finance on Automotive Compliance Regulatory Platform

Evolution Funding’s soft search pre-eligibility checking and ‘quote and propose’ technology has been integrated into the enhanced regulatory platform of Automotive Compliance, a principal firm authorised and regulated by the FCA and an automotive software provider.

The next-generation system represents a significant advancement in automotive finance compliance, offering dealerships a consolidated platform to streamline customer experiences while supporting consumer duty obligations. By embedding Evolution Funding’s features into Automotive Compliance’s existing system and compliance module, dealerships can avoid rekeying tasks, minimise administrative overheads, and ensure compliant customer interactions at all stages of the process.

The key focus of the enhanced platform is to offer more efficient processes, reduce time-wasting activities, and optimise finance penetration by streamlining the buying journey. The system displays tailored quotes based on the customer’s credit profile before routing them to the most appropriate lender for their credit circumstances, ensuring good consumer outcomes every time. Additionally, the system aims to enhance collaboration with first-string lenders by optimising the quality of submitted applications by integrating lender criteria.

Phil Harding, National Sales Director of Automotive Compliance, said:

“We are excited to be working with Evolution Funding to bring this enhanced regulatory platform to market. The integration represents a significant step in enhancing efficiency and compliance within the automotive finance sector. Our goal is to provide dealerships with the tools they need to streamline processes while maintaining regulatory standards and delivering good customer outcomes.”

David Bamforth, Evolution Funding Head of Sales (New Business), added:

“We’re delighted to stand alongside one of the leading principal firms in our shared dedication to regulatory compliance. At Evolution, it’s ingrained in our ethos, making this integration a natural fit. By aligning our offerings, we’re advancing industry standards and ensuring seamless experiences for our dealers and their customers.”

A Trailblazing Night at The Car Finance Awards 2024 for Evolution Funding

Evolution Funding wins ‘Best Broker,’ ‘Best Service for Dealers,’ and ‘Best Technology Partner’ at the Car Finance Awards 2024.

Evolution Funding wins Best Broker

This marks the ninth consecutive year that Evolution Funding has won ‘Best Broker’. This award came from an entry that focused on 2023’s global investment from Carlyle, launching Evolution Funding into a new era with a redefined Purpose, Vision, and Mission, equipping us with the tools to connect the auto finance ecosystem with our award-winning technology.

Evolution Funding has been awarded ‘Best Service for Dealers’ for a second consecutive year. This entry focused on our Signature team and their achievement of £68.1m totalled advances in 2023, demonstrating our unique proposition in the high-value vehicle market.

Winning ‘Best Technology Partner’ emphasises our strong partnership with our sister company, Click Dealer. Together, we bring ClickFinance to life and transform an intricate car finance process into a streamlined, customer-focused journey.

Best Technology Partner judges comments

The awards were held on the 15th of May in The Monastery, Manchester. Surrounded by astounding architecture, The Car Finance Awards was a night to unite with like-minded businesses in an ever-changing industry, highlighting and representing the achievement of best practices and reaching new heights.

We want to thank Credit Strategy for hosting such an incredibly successful night.

Click here to view the full list of winners

Evolution Funding Accelerates Growth with Acquisition of Creditas

Acquisition Announcement May 24

Evolution Funding has exchanged contracts to acquire motor finance broker Creditas Financial Solutions, subject to FCA approval. This strategic move marks another milestone in Evolution Funding’s growth trajectory and underscores its commitment to expanding dealer access to the group’s finance platform, technology, and broad lender panel.

Acquisition Announcement May 24

Photo shows l to r: Lee Streets (Evolution CEO), Katie Hayes (Evolution COO), Andy Shaw (Creditas MD), Teresa Jagger (Creditas Risk & Compliance Director), and Phil Kerr (Creditas Finance Director).

Founded in 2007 by Andy Shaw and headquartered in Leeds, Creditas employs 60 staff and oversees four Appointed Representatives. Taking an innovative go-to-market approach, Creditas has leveraged commercial advantage and market share by uniquely championing an appointed representative regulatory business model in motor finance.  

Creditas will continue to operate under its own brand as a subsidiary of Evolution Funding Group and with its existing management team at the helm.

Evolution has completed several acquisitions as part of its expansion plan, including automotive Software-as-a-Service provider Click Dealer in 2021 and the motor finance broker Motion Finance in 2023. Evolution secured majority investment from global private equity firm Carlyle in July 2023, leading to significant reinvestment in the company’s platform, technology, and digital capabilities.

Lee Streets, CEO of Evolution Funding, said:

“The acquisition of Creditas is highly complementary. With little overlap between Creditas and Evolution Funding Group’s dealer partners, it will grow Evolution’s footprint with independent retailers. At the same time, our technology, processes, and partnerships will enhance Creditas’ proposition for dealers, maximising its potential and driving long-term growth across the group.

“We have been impressed with Creditas’ approach to motor finance, the focus they put on building relationships and doing the right thing for consumers, an ethos at the heart of our own operations. We look forward to working closely with Andy and the team to identify further opportunities and harness our mutual strengths.”

Andy Shaw, Managing Director of Creditas, said:

“I am delighted we have joined part of the Evolution Group. Having built Creditas up over the last 17 years now is the time to become part of a much larger entity. We are looking forward to working with Lee and his team moving forward – it’s going to open a lot of new options for the benefit of our dealers.”

Creditas were advised by Peter Williams, David Kendrick, and Fraser Pirie of UHY Hacker Young (Manchester) LLP.