Unrivalled Excellence: Evolution Funding Secures 10th Consecutive Best Broker Title

Evolution Funding has been awarded ‘Best Broker’, ‘Best Service for Dealers’, Best Response to Market Conditions’, and ‘Best Use of Technology’ at the Credit Strategy Car Finance Awards 2025.

Remarkably, Evolution Funding has held the title of Best Broker every single year since the Car Finance Awards began a decade ago – a testament to its unwavering excellence and leadership in the motor finance sector. In addition, the business has now secured the Best Service for Dealers award for the third year running, reinforcing its reputation for consistently delivering outstanding support to dealer partners.

Best Broker

Evolution Funding wins best broker at the car finace awards 2025

Evolution Funding’s Best Broker entry showcased its rapid regulatory response and market leadership following the Court of Appeal judgment—implementing 23 process changes in just 28 days and launching digital compliance updates in six.

As the UK’s largest broker, Evolution became the industry’s central hub, even consulted by the FCA. Its automation-first approach delivered 6,000–10,000 dealer hours in monthly time savings, reduced customer touchpoints by 30%, and boosted conversions by up to 10%.

Backed by exceptional growth, operational innovation, and a scalable support model, Evolution proved it doesn’t just adapt to change—it defines the standard for the motor finance industry.

Judges' Comment:

Evolution Funding continues to stand out through its innovation and proactive role within the motor finance community. The judges were particularly impressed by its ability to remain agile and responsive, despite the considerable scale of its operations.

Best Service for Dealers

Evolution Funding wins best service for dealers at the car finance awards 2025

Evolution Funding’s Best Service for Dealers entry highlights a transformative year of automation, structural change, and proactive support.

Our Pre-Pay technology and RPA-led processes saved dealers up to 10,000 hours monthly, enabling faster handovers and enhanced customer experience. A restructured Sales Centre of Excellence and 30-minute SLA Helpdesk delivered seamless service, boosting conversions and cutting delays. Regulatory agility following the Court of Appeal ruling ensured minimal disruption, with 23 process updates delivered in just 28 days.

From proposal to payout, Evolution’s streamlined, data-led approach continues to drive dealer success through measurable improvements, trusted relationships, and rapid market responsiveness.

Judges' Comment:

The value Evolution Funding brings to dealers is undeniable. Judges highlighted how the company helps dealers sell more cars and earn more finance, making it a trusted partner in the field.

Best Response to Market Conditions

Evolution Funding wins best best response to market conditions at the car finance awards 2025

Evolution Funding delivered a decisive, industry-leading response to the Court of Appeal motor finance judgment. Within six days, we launched fully digitised compliance updates—followed by 23 process changes in just 28 days—ensuring business continuity while others stalled.

Engaging with 34 lenders, dealer groups, and the FCA, we shaped a scalable, transparent solution that balanced regulatory needs with customer understanding. With 99.9% customer consent, our approach didn’t just meet requirements—it set a new benchmark for trust, clarity, and industry-wide readiness.

By prioritising insight, adaptability, and consumer empowerment, Evolution led the market through unprecedented change with confidence and control.

Judges' Comment:

Evolution Funding’s swift and comprehensive response to recent regulatory rulings – including a full technical breakdown and effective communications plan – set a benchmark for the industry, reinforcing its reputation as a reliable partner for lenders.

Best Use of Technology (joint submission with Voyc)

Evolution Funding’s partnership with Voyc has revolutionised call monitoring and compliance through AI. Replacing manual sampling with 100% automated QA on 55,500 monthly calls, Voyc instantly flags vulnerability, dissatisfaction, and compliance risks—freeing teams to focus on coaching and resolution. With 94% alert accuracy and a 20%+ drop in compliance errors, the system enables real-time support and tailored interventions, including for vulnerable or dyslexic customers.

The result: a 21% improvement in call quality scores and industry-leading First Call Resolution at 81%. This technology-driven approach sets a new benchmark in operational efficiency, customer care, and regulatory excellence.

Judges' Comment:

This joint entry from Evolution Funding and Voyc showcased genuinely unique technological capabilities. Its proven impact on improving First Call Resolution rates and reducing compliance errors highlights a system delivering better outcomes for all.

The Car Finance Awards 2025 took place on 21 May at the stunning Monastery in Manchester—a fantastic evening celebrating the very best our industry has to offer. We were proud to stand alongside so many worthy finalists and extend our heartfelt congratulations to all the winners. It was a night to recognise innovation, dedication, and excellence across the sector, and we’re honoured to have been part of it.

View Car Finance Awards 2025 Winners List

Evolution Funding Confirms Commitment Towards a Net Zero Future

Evolution Funding Confirms Commitment Towards a Net Zero Future

Evolution Funding is committed to sustainability and working toward a net-zero future. As a leader in motor finance, we recognise our role in addressing climate change and supporting environmental progress.

To this end, we will work to establish targets that ensure we make the progress to support our commitment. Our approach will prioritise reducing our environmental impact and promoting sustainable practices across our operations.

We are dedicated to transparency and accountability, tracking our progress and providing stakeholders with updates on our efforts. Through collaboration with industry partners and stakeholders, we aim to support the transition to a low-carbon economy and contribute to a more sustainable future for the motor finance sector.

Evolution Funding Raises Awareness of SAF Approved Deadline for Independent Dealers

As part of Evolution’s ongoing commitment to provide support and resources to our dealer partners, we are working to raise awareness of the SAF Approved deadline.

What is the SAF Approved deadline?

A new provision has been added to the Finance & Leasing Association’s (FLA) Lending Code, meaning FLA members can only arrange finance through SAF Approved (or equivalent) dealers and brokers. The majority of the UK’s vehicle finance providers are FLA members.

Independent used vehicle dealers must become SAF Approved (or equivalent) by 1 January 2025 to continue offering finance to customers using lenders who are FLA members, either directly or through Evolution Funding.

Franchised dealers or brokers should have been SAF Approved or equivalent since January 2023.

SAF is free. This is about improving standards across the industry. SAF Approval can also instil confidence and trust in the dealer’s business, so we encourage them to promote SAF approval on their website and in the dealership.

Download the SAF System User Guide 2024

Download Guide

What action must dealers take?

Firstly, they must register their company for the SAF Expert test.

To become SAF Approved, all customer-facing staff who discuss finance with customers must pass the SAF Expert test. Once their customer-facing staff have passed the SAF Expert test, they can apply for SAF Approved certification. Their staff must retake the test every year to maintain your SAF Approved status.

More information on the process to become SAF Approved can be found here.

SAF equivalence

If the dealer is using an alternative vehicle finance training provider that is recognised as a SAF Equivalence Provider, the provider will monitor progress and apply to the FLA for SAF Equivalence status on their behalf. Further information on the criteria and process can be found here.

For more information about SAF, please visit: What is SAF? – Specialist Automotive Finance

 

Evolution Funding Powers Finance on Automotive Compliance Regulatory Platform

Evolution Funding’s soft search pre-eligibility checking and ‘quote and propose’ technology has been integrated into the enhanced regulatory platform of Automotive Compliance, a principal firm authorised and regulated by the FCA and an automotive software provider.

The next-generation system represents a significant advancement in automotive finance compliance, offering dealerships a consolidated platform to streamline customer experiences while supporting consumer duty obligations. By embedding Evolution Funding’s features into Automotive Compliance’s existing system and compliance module, dealerships can avoid rekeying tasks, minimise administrative overheads, and ensure compliant customer interactions at all stages of the process.

The key focus of the enhanced platform is to offer more efficient processes, reduce time-wasting activities, and optimise finance penetration by streamlining the buying journey. The system displays tailored quotes based on the customer’s credit profile before routing them to the most appropriate lender for their credit circumstances, ensuring good consumer outcomes every time. Additionally, the system aims to enhance collaboration with first-string lenders by optimising the quality of submitted applications by integrating lender criteria.

Phil Harding, National Sales Director of Automotive Compliance, said:

“We are excited to be working with Evolution Funding to bring this enhanced regulatory platform to market. The integration represents a significant step in enhancing efficiency and compliance within the automotive finance sector. Our goal is to provide dealerships with the tools they need to streamline processes while maintaining regulatory standards and delivering good customer outcomes.”

David Bamforth, Evolution Funding Head of Sales (New Business), added:

“We’re delighted to stand alongside one of the leading principal firms in our shared dedication to regulatory compliance. At Evolution, it’s ingrained in our ethos, making this integration a natural fit. By aligning our offerings, we’re advancing industry standards and ensuring seamless experiences for our dealers and their customers.”

Evolution Funding reveals 146% jump in leisure vehicle web finance leads

Leisure vehicle web finance leads are up by 146% and customers self-serving quotes via online calculators is up 48%, data from Evolution Funding (“Evolution”) has revealed.

The motor finance broker and technology provider has published three infographics looking at the Motorhome, Camper and Touring Caravan markets for 2020 and 2021 combined.

Analysing data from Evolution’s extensive customer database, the infographics give leisure dealers insight into their typical customer profile, their behaviours and average financials.

With the pandemic reinforcing the benefits of holidaying in caravans and motorhomes, sales have continued to rise. The National Caravan Council reported a 71% increase in new motorhome and campervan registrations in July 2020 compared to 2019, and they say the trend is yet to continue.

Evolution’s findings highlight the shifting focus of customers onto online channels, with customers appearing comfortable with obtaining quotes and submitting applications for leisure vehicle finance via online calculators.

Click to view and download the infographics.

Customer Demographics 2020/21
Campers

View Infographic

Customer Demographics 2020/21
Motorhomes

View Infographic

Customer Demographics 2020/21
Touring Caravans

View Infographic

Evolution Funding appoints Daniel Reeve as Chief Technology Officer

daniel reeve chief technology officer evolution funding

Evolution Funding (“Evolution”), the leading independent motor finance broker and technology provider, has appointed Daniel Reeve as its Chief Technology Officer (CTO). 

Reeve joins Evolution with over 20 years’ experience in technology and development, with focus on delivering high-performance technology platforms, software projects and digital solutions. 

Paul Saggar, Chief Innovation Officer at Evolution, said:

“We are delighted to further strengthen our technology offering with this exciting appointment. We are fully committed to delivering best-in-class digital finance journeys for our partners and their customers, and we continue to invest in order to support our growth plans. Dan’s significant experience will enable us to accelerate our plans, whilst taking us closer to our Vision to lead change and digital innovation in motor finance.”

Prior to joining Evolution, Reeve held a number of senior technology appointments, including CTO at one of UK’s leading car park management companies, CTO at Capita (Travel and Events), and Technical Director at Fraedom, part of Hogg Robinson Group plc. 

Reeve said:

“I am delighted to be joining Evolution Funding and I am looking forward to becoming part of a fantastic team within such a dynamic sector. My focus will be on driving forward the development of our market-leading digital finance solutions, whilst building out the Vision and strategy of the executive team. Evolution has already come such a long way and I’m looking forward to supporting the business to the next level of growth and success.”