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    Funder Turnaround Times

    Current Funder Turnaround Times

    Status as of 13th January 2025

    PLEASE NOTE:

    Our new e-Sign journey is now in place and your customer will receive and acknowledge a full commission disclosure as part of their fully compliant journey. This satisfies the regulatory requirement on commission disclosure and is fully auditable in the future.

    Due to these recent changes we are also experiencing a significant increase in proposals and occasionally this may lead to longer waiting times for both us and our lender partners so we thank you for your patience during this time.

    Click to see funder bank holiday opening hours

    FUNDER
    (Some funders lines may close earlier than stated below)    		Avg. Turnaround Time:
    U/W    		Avg. Turnaround Time:
    Payouts    		Avg. Turnaround Time:
    NBS Amendments
    Alphera 09:00-18:00 (Weekdays)<1 hour<2 hours<2 hours
    Blue 08:00-18:00 (Weekdays)<30 mins<30 mins<1.5 hours
    BNP 09:00-18:00 (Weekdays)<30 mins<30 mins<1.5 hours
    CAAF 09:00-18:00 (Weekdays)<30 mins<1 hour<2 hours
    Close 09:00-18:00 (Weekdays)<1 hour<30 mins<2 hours
    Lendable 09:00-18:00 (Weekdays)<30 mins<2 hours<2 hours
    Mann Island 09:00-18:00 (Weekdays)PAUSED<2 hours<2.5 hours
    MotoNovo 09:00-18:00<1 hour<30 mins<2 hours
    Northridge 09:00-17:00<10 hours<1 hour<3 hours
    Oodle 09:00-19:00 (Weekdays)<2 hours<1 hour<2 hours
    Paragon 09:00-18:00 (Weekdays)PAUSED<1.5 hours<3 hours
    Santander 09:00-17:00 (Weekdays)<4 hours<1 hour<3 hours
    Startline 08:00-20:00 (Weekdays)<6 hours<1 hour<2 hours
    Zopa 09:00-17:00 (Weekdays)<1 hour<30 mins<1.5 hours
     
    Advantage 09:00-17:00 (Weekdays)<2 hours<3 hours<2 hours
    Auto Money Motor Finance 09:00-17:00 (Weekdays)<1 hour<1 hour<2 hours
    Billing 09:00-17:30 (Weekdays)<2 hours<30 mins<3 hours
    Marsh 09:00-18:00 (Weekdays)<30 mins<2 hours<3 hours
    Moneybarn 08:00-18:00 (Mon-Thu) 08:00-17:30 (Fri)<30 mins<2.5 hours<2 hours
    Moneyway 09:00-18:00 (Weekdays)<30 mins<1 hour<1 hour
    SMF (TFC) 09:00-17:00 (Weekdays)<0 hours<0 hours<0 hours
    Tandem 09:00-17:00 (Weekdays)<30 mins<30 mins<1.5 hours
     
    Aldermore 09:00-17:00 (Weekdays)<48 hours4-5 working days 
    JBR Capital 09:00-17:00 (Weekdays)<48 hours4-5 working days 
    Liberty Leasing 09:00-17:00 (Weekdays)<48 hours4-5 working days 

    * Average times are based on the latest 24-hour period.
    * Please note that average payout times relate to the funder turnaround time after Evolution has checked and sent to funders.
    * Average times exclude proposals outside of standard criteria (Leisure, Business or High Balance (£50k+) proposals).

    Bank Holiday Opening Hours

    Funder 23/08/24 24/08/24 25/08/24 26/08/24 27/08/24 Notes
    Advantage 09:00-17:30 10:00-16:00 CLOSED 10:00-16:00 09:00-17:30
    Alphera 09:00-19:00 10:00-16:00 CLOSED 09:00-19:00 09:00-19:00 Phone lines off by 4pm
    Auto Money Motor Finance 09:00-17:30 10:00-16:00 10:00-16:00 09:00-15:00 09:00-17:30
    Blue 09:00-18:00 09:00-17:00 09:00-17:00 09:00-17:00 09:00-18:00
    BNP Paribas 09:00-19:00 09:00-18:00 10:00-16:00 09:00-19:00 09:00-19:00
    Close 09:00-18:00 09:00-17:00 10:00-16:00 10:00-16:00 09:00-18:00
    CAAF 09:00-18:00 07:00-17:00 10:00-16:00 10:00-16:00 09:00-18:00
    Lendable 09:00-18:00 09:00-18:00 09:00-18:00 09:00-18:00 09:00-18:00 Email only – 24th, 25th & 26th
    Mann Island 08:30-18:00 10:00-15:00 CLOSED 10:00-16:00 08:30-18:00
    Marsh 09:00-18:00 09:00-17:00 CLOSED 10:00-15:00 09:00-18:00
    Moneybarn 09:00-19:00 09:00-17:00 09:00-17:00 10:00-17:00 09:00-17:00
    Moneyway 09:00-19:00 09:00-17:00 10:00-16:00 09:00-16:00 09:00-19:00
    Motonovo 09:00-19:00 10:00-17:00 10:00-16:00 10:00-17:00 09:00-19:00
    Northridge 09:00-19:00 10:00-17:00 10:00-17:00 09:00-19:00 09:00-19:00
    Oodle 09:00-19:00 10:00-18:00 10:00-16:00 10:00-16:00 09:00-19:00
    Paragon 09:00-18:00 10:00-16:00 CLOSED 10:00-16:00 09:00-18:00
    Santander 09:00-19:00 09:00-17:00 10:00-16:00 09:00-17:00 09:00-19:00
    Specialist Motor Finance 09:00-17:00 10:00-17:00 CLOSED 09:00-17:00 09:00-17:00 Minimal staff
    Startline 09:00-20:00 09:00-18:00 09:00-18:00 09:00-20:00 09:00-20:00
    Tandem 09:00-18:00 CLOSED CLOSED 10:00-17:00 09:00-18:00 Email only – 26th
    Zopa 09:00-17:30 09:00-17:30 CLOSED 09:00-17:30 09:00-17:30

    Bank Holiday Opening Hours - Underwriting

    FunderMonday 27th May
    Alphera10:00 – 16:00
    Billing10:00 – 16:00
    Blue09:00 – 17:00
    BNP08:30 – 19:00
    Close10:00 – 16:00
    CA10:00 – 16:00
    Lendable09:00 – 18:00
    Email only
    Motonovo10:00 – 17:00
    Northridge09:00 – 17:00
    Oodle10:00 – 16:00
    Paragon11:00 – 16:00
    Santander09:00 – 17:00
    Advantage10:00 – 16:00
    AMMF09:00 – 16:00
    Mann Island10:00 – 16:00
    Marsh10:00 – 15:00
    Moneybarn10:00 – 16:00
    Moneyway09:00 – 16:00
    Phone lines – 10.00 – 16.00
    Startline08:00 – 20:00
    Tandem09:00 – 18:00
    Email only

    Christmas Opening Hours

    Funder 23/12/24 24/12/24 25/12/24 26/12/24 27/12/24 28/12/24 29/12/24 30/12/24 31/01/24 01/01/25 02/01/25
    Advantage 09:00-17:30 09:00-13:00 CLOSED CLOSED 09:00-17:30 10:00-16:00 CLOSED 09:00-17:30 09:00-16:00 CLOSED 09:00-17:30
    Alphera 08:00-18:00 08:00-16:00 CLOSED CLOSED 08:00-19:00 09:00-16:00 CLOSED 08:00-19:00 08:00-17:00 CLOSED 09:00-17:30
    AMMF 08:00-16:00 09:00-14:00 CLOSED CLOSED 09:00-18:00 CLOSED CLOSED 09:00-18:00 09:00-14:00 CLOSED 08:00-19:00
    Blue 09:00-18:00 08:00-14:00 CLOSED CLOSED 09:00-18:00 09:00-17:00 09:00-18:00 09:00-18:00 09:00-18:00 CLOSED 08:00-18:00
    BNP BAU 08:30-17:30 CLOSED CLOSED 08:30-17:30 08:30-17:30 09:00-17:30 09:00-17:30 08:30-17:30 CLOSED 09:00-17:30
    CA 09:00-18:30 09:00-16:00 CLOSED CLOSED 09:00-17:30 09:00-17:30 09:00-17:30 09:00-17:30 09:00-15:00 CLOSED 09:00-17:30
    Close 09:00-18:00 09:00-13:00 CLOSED CLOSED 09:00-18:00 09:00-18:00 09:00-17:30 09:00-17:30 09:00-13:00 CLOSED 09:00-17:30
    Lendable BAU 09:00-16:00 CLOSED CLOSED 09:00-17:30 09:00-17:30 09:00-17:30 09:00-17:30 09:00-16:00 CLOSED 09:00-17:30
    Marsh BAU 09:00-13:00 CLOSED CLOSED 09:00-17:30 09:00-17:30 CLOSED 09:00-17:30 09:00-13:00 CLOSED 09:00-17:30
    Moneybarn 09:00-19:00 09:00-13:00 CLOSED CLOSED 09:00-18:00 09:00-17:30 09:00-17:30 09:00-19:00 09:00-14:00 CLOSED 09:00-17:30
    Moneyway 09:00-17:30 09:00-17:00 CLOSED CLOSED 09:00-17:30 09:00-17:30 09:00-17:30 09:00-17:30 09:00-17:00 CLOSED 09:00-17:30
    Motonovo 09:00-16:00 09:00-16:00 CLOSED CLOSED 09:00-16:00 09:00-16:00 09:00-16:00 09:00-16:00 09:00-16:00 CLOSED 09:00-17:30
    Northridge 09:00-17:30 09:00-17:30 CLOSED CLOSED 09:00-17:30 09:00-17:30 09:00-17:30 09:00-17:30 09:00-16:00 CLOSED 09:00-17:30
    Oodle 09:00-20:00 09:00-15:00 CLOSED CLOSED 09:00-17:00 10:00-16:00 10:00-16:00 09:00-17:00 09:00-15:00 CLOSED 09:00-17:30
    Santander 09:00-19:00 09:00-19:00 CLOSED CLOSED 09:00-17:00 09:00-12:30 09:00-12:30 09:00-17:00 09:00-15:00 CLOSED 09:00-19:00
    Startline 08:00-20:00 08:00-14:00 CLOSED CLOSED 08:00-20:00 09:00-18:00 09:00-18:00 08:00-20:00 08:00-16:00 CLOSED 09:00-20:00
    Tandem 09:00-17:30 09:00-13:00 CLOSED CLOSED 09:00-17:30 09:00-17:30 09:00-17:30 09:00-17:30 09:00-13:00 CLOSED 09:00-17:30
    Zopa 09:00-17:00 09:00-17:00 CLOSED CLOSED 09:00-17:00 No UW ServiceCLOSED09:00-17:00 09:00-17:00 CLOSED 09:00-17:30

    Funder Weekend Opening Hours

    Funder Saturday Sunday Notes
    Advantage 09:00-16:00 CLOSED
    Alphera 09:00-17:00 CLOSED
    Auto Money Motor Finance 09:00-13:00 CLOSED
    Billing 09:00-13:00 CLOSED
    Blue 09:00-17:00 09:00-17:00
    BNP 09:00-18:00 10:00-16:00
    Close 09:00-17:00 10:00-16:00
    CAAF 09:00-17:00 10:00-16:00
    Lendable 09:00-18:00 09:00-18:00
    Mann Island 09:00-17:00 10:00-18:00 Friday closes at 5pm
    Marsh 09:00-17:00 CLOSED
    Moneybarn 09:00-17:00 10:00-16:00
    Moneyway 09:00-17:00 10:00-16:00 Emails only on Sunday
    Motonovo 09:00-17:00 09:00-16:00
    Northridge 10:00-17:00 10:00-17:00 Friday closes at 6pm
    Oodle 09:00-17:00 10:00-16:00
    Paragon 10:00-16:00 CLOSED
    Santander 09:00-17:00 10:00-16:00
    Specialist Motor Finance 10:00-17:00 CLOSED
    Startline 09:00-18:00 09:00-18:00
    Tandem 09:00-18:00 CLOSED
    Zopa 09:00-17:30 CLOSED