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Cleveland Motorhomes

How Evolution helped Cleveland Motorhomes take control of delayed finance deals

Cleveland Motorhomes is a family-run dealership that started its journey in 1964 and is now one of the largest motor caravan dealers in the North of England.

Over the past few years, Evolution Funding has helped the business move faster – with finance acceptances now taking hours instead of days, alongside smoother deal handling and the ability to respond to customers with confidence.

The challenge

Running a busy dealership like Cleveland Motorhomes means being able to move quickly. But before partnering with Evolution, the dealership felt things were slowing them down.

The business was lacking the right level of support. Simple finance questions became time-consuming to resolve. And when the dealership was trying to give customers quick answers and keep deals on track, not having someone readily available to step in often slowed everything down.

For Cleveland Motorhomes, it wasn’t just about arranging finance. It was about having the confidence that when something needed sorting, it would be handled quickly – and that the business had the backing it needed to grow.

The solution

When Cleveland Motorhomes partnered with Evolution, it was clear that dedicated, hands-on support would be key to keeping the business running smoothly – and that’s exactly what we put in place.
From day one, their account manager spent time learning their dealership inside and out – from what was already working well to where improvements could be made. And as the relationship developed, that support became something Cleveland Motorhomes could rely on day-to-day:
“Our account manager pops in every few weeks. And he’s always there on the other end of the phone if we need anything. It works really well for us.”
Cleveland Motorhomes
But it wasn’t just general account management support that made a difference. Introducing Evolution’s Dealer in a Box technology has helped Cleveland Motorhomes continue operating as one of the largest motor caravan dealers in the North – generating more business and streamlining the deal process.

The outcome

With Evolution Funding’s support and Dealer in a Box’s all-in-one functionality, Cleveland Motorhomes has seen a clear improvement in the speed of finance acceptances.
As Steve Andrews at Cleveland Motorhomes puts it:
“More often than not, we get quicker turnarounds with acceptances – mostly within a day. The last few deals have been accepted in just a few hours!”
Today, this speed captures where Cleveland Motorhomes is now – a better-supported dealership that gives customers clearer answers sooner, keeps deals moving, and allows the team to focus on selling.

Results

Dedicated account management support
Faster finance acceptances – often within 24 hours
More deals being done on finance
Ability to give customers answers more quickly
Ready to talk about your finance offering?
Learn how Evolution’s account management support and dealer technology can help you get quicker decisions, respond sooner, and keep every deal on track.
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