{"id":30712,"date":"2026-05-12T10:49:08","date_gmt":"2026-05-12T10:49:08","guid":{"rendered":"https:\/\/www.evolutionfunding.com\/public\/?page_id=30712"},"modified":"2026-07-02T12:03:26","modified_gmt":"2026-07-02T12:03:26","slug":"fca-motor-finance-redress-scheme","status":"publish","type":"page","link":"https:\/\/www.evolutionfunding.com\/public\/fca-motor-finance-redress-scheme\/","title":{"rendered":"FCA Motor Finance Redress Scheme"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"30712\" class=\"elementor elementor-30712\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21b637f e-flex e-con-boxed e-con e-parent\" data-id=\"21b637f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d65dc77 e-con-full e-flex e-con e-child\" data-id=\"d65dc77\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ae5d8e elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"4ae5d8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i class=\"spectre-lucide-car-front spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m21 8-2 2-1.5-3.7A2 2 0 0 0 15.646 5H8.4a2 2 0 0 0-1.903 1.257L5 10 3 8\"\/> <path d=\"M7 14h.01\"\/> <path d=\"M17 14h.01\"\/> <rect width=\"18\" height=\"8\" x=\"3\" y=\"10\" rx=\"2\"\/> <path d=\"M5 18v2\"\/> <path d=\"M19 18v2\"\/> <\/svg><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99df865 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"99df865\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FCA Motor Finance Redress Scheme:<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69a273d elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"69a273d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Key details and dealer guidance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5fd63fd e-con-full e-flex e-con e-child\" data-id=\"5fd63fd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f85f143 e-flex e-con-boxed e-con e-parent\" data-id=\"f85f143\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f328e7 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"9f328e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The FCA has published the final details of the Motor Finance Redress Scheme. We now have a clearer picture of how this will move forward.\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8384934 elementor-widget elementor-widget-text-editor\" data-id=\"8384934\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The FCA has set out a structured, industry-wide approach, with lenders leading the process, supported by brokers and an implementation period in place. The FCA received over 1,000 responses to their consultation and has made some changes to the proposed scheme.<\/p><p>The FCA aims to be fair to consumers and proportionate to firms, compensating consumers while supporting the future of the motor finance market. This should draw a line under claims regarding historic agreements across the industry, with lenders responsible for identifying impacted customers and managing any redress.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1741924 e-flex e-con-boxed e-con e-parent\" data-id=\"1741924\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9603b59 e-con-full e-flex e-con e-child\" data-id=\"9603b59\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9192ee2 elementor-view-stacked elementor-shape-rounded elementor-widget elementor-widget-icon\" data-id=\"9192ee2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i class=\"spectre-lucide-info spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <circle cx=\"12\" cy=\"12\" r=\"10\"\/> <path d=\"M12 16v-4\"\/> <path d=\"M12 8h.01\"\/> <\/svg><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-533ab55 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"533ab55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The final scheme<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-533ba5a e-con-full e-flex e-con e-child\" data-id=\"533ba5a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e76299a e-con-full e-flex e-con e-child\" data-id=\"e76299a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-512eac8 elementor-widget elementor-widget-text-editor\" data-id=\"512eac8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul style=\"margin-left: -20px;\"><li style=\"margin-bottom: 5px;\">The scheme covers agreements from\u00a0<strong>2007 to 2024<\/strong>, with around\u00a0<strong>12 million customers\u00a0<\/strong>expected to be eligible.<\/li><li style=\"margin-bottom: 5px;\">There is a change to qualifying high-commission cases:\u00a0<strong><strong><strong><strong>commission must now be 39% of the total cost of credit and 10% of the loan amount.<\/strong><\/strong><\/strong><\/strong>\u00a0<\/li><li style=\"margin-bottom: 5px;\"><strong>Two schemes<\/strong>\u00a0will now run. Scheme 1 is April 2007 to March 2014 and Scheme 2, April 2014 up to November 2024. This is so any challenge regarding the FCA\u2019s right to go back to 2007 does not stop Scheme 2.<\/li><li style=\"margin-bottom: 5px;\">There is now a minimum commission threshold for a case to qualify for redress:\u00a0<strong><strong><strong><strong>\u00a3120 for Scheme 1 cases and \u00a3150 for Scheme 2.<\/strong><\/strong><\/strong><\/strong>\u00a0<\/li><li style=\"margin-bottom: 5px;\">Other exemptions include\u00a0<strong>0% agreements<\/strong>\u00a0and those where the broker can prove, in a DCA case, that the DCA was not acted upon.<\/li><li style=\"margin-bottom: 5px;\">The overall cost to the industry is expected to be c.\u00a37.5bn in compensation, with an average payout of c.\u00a3800\u2013\u00a3830 per agreement. This is lower than initially projected, reflecting changes made to the final scheme.<\/li><li style=\"margin-bottom: 5px;\">HP, PCP and Conditional Sale agreements are in scope. Lease and contract hire are not.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2aa5d90 e-con-full e-flex e-con e-child\" data-id=\"2aa5d90\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7a3200 elementor-widget elementor-widget-text-editor\" data-id=\"e7a3200\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul style=\"margin-left: -20px;\">\n \t<li style=\"margin-bottom: 5px;\">All vehicles with an engine are included \u2013 cars, bikes, vans, motorhomes, etc.<\/li>\n \t<li style=\"margin-bottom: 5px;\">A new \u201cNo better deal\u201d rebuttal is in place (Chapter 10), which is a positive change for brokers.<\/li>\n \t<li style=\"margin-bottom: 5px;\">An implementation period is in place until\u00a0<strong><strong><strong>30th June (31st August for pre-2014 agreements).<\/strong><\/strong><\/strong>&nbsp;<\/li>\n \t<li style=\"margin-bottom: 5px;\">Responsibility will sit with\u00a0<strong><strong><strong>lenders to review and calculate outcomes.<\/strong><\/strong><\/strong>&nbsp;<\/li>\n \t<li style=\"margin-bottom: 5px;\">Brokers have a clear responsibility to support lenders by providing evidence, and the regulator will act against brokers who fail to do so.<\/li>\n \t<li style=\"margin-bottom: 5px;\">Brokers will have one month (plus a 14-day reminder) to fulfil any lender request.<\/li>\n \t<li style=\"margin-bottom: 5px;\">The approach is designed to ensure\u00a0<strong>consistency across the industry<\/strong>, avoiding fragmented complaints processes.<\/li>\n \t<li style=\"margin-bottom: 5px;\">Customers still have the right to go to the Financial Ombudsman Service (FOS) if they are unhappy.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d6cd68 e-flex e-con-boxed e-con e-parent\" data-id=\"2d6cd68\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-113896e e-con-full e-flex e-con e-child\" data-id=\"113896e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-19b140b e-con-full e-flex e-con e-child\" data-id=\"19b140b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-624ffca elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"624ffca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i class=\"spectre-lucide-info spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <circle cx=\"12\" cy=\"12\" r=\"10\"\/> <path d=\"M12 16v-4\"\/> <path d=\"M12 8h.01\"\/> <\/svg><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9bb2f18 e-con-full e-flex e-con e-child\" data-id=\"9bb2f18\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21db962 elementor-widget elementor-widget-text-editor\" data-id=\"21db962\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tFurther details can be found here:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-766d43b elementor-align-center elementor-widget elementor-widget-button\" data-id=\"766d43b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.fca.org.uk\/publications\/policy-statements\/ps26-3-motor-finance-consumer-redress-scheme\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">PS26\/3: Motor finance consumer redress scheme<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee0daaf e-flex e-con-boxed e-con e-parent\" data-id=\"ee0daaf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b98180d e-con-full e-flex e-con e-child\" data-id=\"b98180d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15961c5 elementor-view-stacked elementor-shape-rounded elementor-widget elementor-widget-icon\" data-id=\"15961c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i class=\"spectre-lucide-hand-helping spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"M11 12h2a2 2 0 1 0 0-4h-3c-.6 0-1.1.2-1.4.6L3 14\"\/> <path d=\"m7 18 1.6-1.4c.3-.4.8-.6 1.4-.6h4c1.1 0 2.1-.4 2.8-1.2l4.6-4.4a2 2 0 0 0-2.75-2.91l-4.2 3.9\"\/> <path d=\"m2 13 6 6\"\/> <\/svg><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63ab27c elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"63ab27c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How we can support you<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71c85e4 elementor-widget elementor-widget-text-editor\" data-id=\"71c85e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>As this is a lender-focused scheme, we do not anticipate at this time that you will be required to provide any information for agreements written through Evolution. We are well positioned for what comes next, thanks to the strength of our platform and its foundation in compliance. This means we already hold the evidence needed without requiring additional work from you.<\/p><p>Years of development in our platform mean compliance and transparency are built into its core, placing us in a strong position. Our platform, processes and approach are already aligned with where the industry is now. Compliance has always been part of how we operate, not something added later, and that puts us in a strong position.<\/p><p>We will work closely with lenders on your behalf and ensure this is handled in a structured way keeping the impact on you as low as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aba165e e-con-full e-flex e-con e-child\" data-id=\"aba165e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa61634 elementor-widget elementor-widget-image\" data-id=\"aa61634\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"794\" height=\"1024\" src=\"https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/05\/Redress-Dealer-794x1024.webp\" class=\"attachment-large size-large wp-image-30726\" alt=\"dealer going through motor finance consumer redress scheme\" srcset=\"https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/05\/Redress-Dealer-794x1024.webp 794w, https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/05\/Redress-Dealer-233x300.webp 233w, https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/05\/Redress-Dealer-768x991.webp 768w, https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/05\/Redress-Dealer-1191x1536.webp 1191w, https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/05\/Redress-Dealer-1588x2048.webp 1588w, https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/05\/Redress-Dealer.webp 1684w\" sizes=\"(max-width: 794px) 100vw, 794px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8ae6bd e-flex e-con-boxed e-con e-parent\" data-id=\"b8ae6bd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-106593a e-con-full e-flex e-con e-child\" data-id=\"106593a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb68a0b elementor-view-stacked elementor-shape-rounded elementor-widget elementor-widget-icon\" data-id=\"fb68a0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i class=\"spectre-lucide-message-circle-question-mark spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"M2.992 16.342a2 2 0 0 1 .094 1.167l-1.065 3.29a1 1 0 0 0 1.236 1.168l3.413-.998a2 2 0 0 1 1.099.092 10 10 0 1 0-4.777-4.719\"\/> <path d=\"M9.09 9a3 3 0 0 1 5.83 1c0 2-3 3-3 3\"\/> <path d=\"M12 17h.01\"\/> <\/svg><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfff6be elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"dfff6be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What if customers contact me?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-202ef20 elementor-widget elementor-widget-text-editor\" data-id=\"202ef20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tCustomers should contact their lender directly. The FCA has published a page with lender contact details.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-685733c elementor-align-center elementor-widget elementor-widget-button\" data-id=\"685733c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.fca.org.uk\/consumers\/car-finance-complaints\/list-lenders\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Car finance list of lenders | FCA<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8276935 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8276935\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The FCA is also concerned about fraudsters. If a customer contacts you and is unsure whether communication from a lender is genuine or a scam, the FCA has provided a dedicated phone line for consumers to verify this:\u00a0<a href=\"tel:03001248899\"><strong>0300 124 8899<\/strong><\/a><\/p><p><strong>If you have any questions in the meantime, please reach out to your Account Manager.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FCA Motor Finance Redress Scheme: Key details and dealer guidance The FCA has published the final details of the Motor Finance Redress Scheme. We now have a clearer picture of how this will move forward. The FCA has set out a structured, industry-wide approach, with lenders leading the process, supported by brokers and an implementation [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":25409,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-30712","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Motor Finance Redress Scheme Dealer Guidance | Evolution<\/title>\n<meta name=\"description\" content=\"Read the latest FCA Motor Finance Redress Scheme guidance, dealer responsibilities and how Evolution Funding is supporting retailers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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