{"id":29248,"date":"2026-04-23T12:49:00","date_gmt":"2026-04-23T12:49:00","guid":{"rendered":"https:\/\/www.evolutionfunding.com\/public\/?page_id=29248"},"modified":"2026-06-11T12:41:51","modified_gmt":"2026-06-11T12:41:51","slug":"e-sign-help","status":"publish","type":"page","link":"https:\/\/www.evolutionfunding.com\/public\/e-sign-help\/","title":{"rendered":"e-Sign Help"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29248\" class=\"elementor elementor-29248\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3bed5dd e-flex e-con-boxed e-con e-parent\" data-id=\"3bed5dd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d10fe88 e-con-full e-flex e-con e-child\" data-id=\"d10fe88\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7ac5831 e-con-full e-flex e-con e-child\" data-id=\"7ac5831\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b50e59c elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"b50e59c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i class=\"spectre-lucide-notepad-text spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"M8 2v4\"\/> <path d=\"M12 2v4\"\/> <path d=\"M16 2v4\"\/> <rect width=\"16\" height=\"18\" x=\"4\" y=\"4\" rx=\"2\"\/> <path d=\"M8 10h6\"\/> <path d=\"M8 14h8\"\/> <path d=\"M8 18h5\"\/> <\/svg><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6ec7a9 elementor-widget elementor-widget-heading\" data-id=\"b6ec7a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">e-Sign Help &amp; FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc0b2c9 e-flex e-con-boxed e-con e-parent\" data-id=\"bc0b2c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a78fd89 e-con-full e-flex e-con e-child\" data-id=\"a78fd89\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f28e42 elementor-view-stacked elementor-shape-rounded elementor-widget elementor-widget-icon\" data-id=\"0f28e42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i class=\"spectre-lucide-hand-heart spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"M11 14h2a2 2 0 0 0 0-4h-3c-.6 0-1.1.2-1.4.6L3 16\"\/> <path d=\"m14.45 13.39 5.05-4.694C20.196 8 21 6.85 21 5.75a2.75 2.75 0 0 0-4.797-1.837.276.276 0 0 1-.406 0A2.75 2.75 0 0 0 11 5.75c0 1.2.802 2.248 1.5 2.946L16 11.95\"\/> <path d=\"m2 15 6 6\"\/> <path d=\"m7 20 1.6-1.4c.3-.4.8-.6 1.4-.6h4c1.1 0 2.1-.4 2.8-1.2l4.6-4.4a1 1 0 0 0-2.75-2.91\"\/> <\/svg><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-750f2d1 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"750f2d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSupport and troubleshooting for completing your e-Sign process\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4fa0bd elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a4fa0bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\te-Sign allows you to complete your finance documentation from the comfort of your home. If you\u2019re having any difficulties, please check through this handy guide on how to progress.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-35b9420 e-flex e-con-boxed e-con e-parent\" data-id=\"35b9420\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c988d5c e-con-full e-flex e-con e-child\" data-id=\"c988d5c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab1d34a elementor-widget elementor-widget-raven-advanced-accordion\" data-id=\"ab1d34a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;scroll_to_content&quot;:&quot;false&quot;}\" data-widget_type=\"raven-advanced-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div id=\"jupiterx-advanced-accordion-wrapper\" class=\"jupiterx-advanced-accordion-wrapper\">\n\t\t\t\t<div class=\"jupiterx-advanced-accordion-inner-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-first  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">My signing code is not working<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i class=\"spectre-lucide-chevron-down jx-ac-icon-body-closed jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m6 9 6 6 6-6\"\/> <\/svg><\/i><i class=\"spectre-lucide-chevron-up jx-ac-icon-body-opened jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m18 15-6-6-6 6\"\/> <\/svg><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>Ensure you are inputting the correct code, which is\u00a0<strong>located in the signature box of your financial documents.<\/strong>\u00a0Slowly scroll through these documents and look for some out of place letters or numbers. These may appear on more than one page.\u00a0<\/p><p><strong>IMPORTANT<\/strong>\u00a0\u2013 your code\u00a0<strong><u>is not<\/u><\/strong>\u00a0the PIN number you have received via text message.<\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-medium wp-image-29250 alignleft\" src=\"https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/04\/signature-code-example-270x300.png\" alt=\"\" width=\"270\" height=\"300\" srcset=\"https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/04\/signature-code-example-270x300.png 270w, https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/04\/signature-code-example.png 637w\" sizes=\"(max-width: 270px) 100vw, 270px\" \/><\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">I can&#039;t find my signing code<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i class=\"spectre-lucide-chevron-down jx-ac-icon-body-closed jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m6 9 6 6 6-6\"\/> <\/svg><\/i><i class=\"spectre-lucide-chevron-up jx-ac-icon-body-opened jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m18 15-6-6-6 6\"\/> <\/svg><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>Your signature code is<strong>\u00a0located in the signature box of your financial documents<\/strong>. Slowly scroll through these documents and look for some out of place letters or numbers. This is your signing code.<\/p><p><strong>IMPORTANT<\/strong>\u00a0\u2013 your code\u00a0<strong><u>is not<\/u><\/strong>\u00a0the PIN number you have received via text message.<\/p><p><img decoding=\"async\" class=\"alignnone size-medium wp-image-29250\" src=\"https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/04\/signature-code-example-270x300.png\" alt=\"\" width=\"270\" height=\"300\" srcset=\"https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/04\/signature-code-example-270x300.png 270w, https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/04\/signature-code-example.png 637w\" sizes=\"(max-width: 270px) 100vw, 270px\" \/><\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">The webpage won&#039;t load or let me continue<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i class=\"spectre-lucide-chevron-down jx-ac-icon-body-closed jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m6 9 6 6 6-6\"\/> <\/svg><\/i><i class=\"spectre-lucide-chevron-up jx-ac-icon-body-opened jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m18 15-6-6-6 6\"\/> <\/svg><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>e-Sign is constantly being updated and may not be compatible with an older browser. Try downloading or updating to the latest version of your web browser. For a guide to updating your browser, <a href=\"https:\/\/www.whatismybrowser.com\/guides\/how-to-update-your-browser\/\">click here<\/a>.<\/p><p>Please try using Google Chrome regardless of your default browser.<\/p><p>Alternatively:<\/p><ul><li>Are you using mobile? Try desktop or laptop instead<\/li><li>Try clearing the cookies on your browser<\/li><\/ul><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">It won\u2019t let me take a picture of my proofs, or how to enable your camera<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i class=\"spectre-lucide-chevron-down jx-ac-icon-body-closed jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m6 9 6 6 6-6\"\/> <\/svg><\/i><i class=\"spectre-lucide-chevron-up jx-ac-icon-body-opened jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m18 15-6-6-6 6\"\/> <\/svg><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>You may need to enable camera access on your phone. You can also try copying the e-Sign URL address from your email into a new browser if you are using your phone, rather than opening it straight from the email.<\/p><p><strong>How to enable your camera<\/strong><\/p><p><strong>I am using an Apple device:<\/strong><\/p><ul><li>Go to \u2018Settings\u2019 on your iPhone or iPad<\/li><li>Scroll to the browser you are using (i.e. Safari)<\/li><li>Scroll to \u2018Camera\u2019<\/li><li>Change the settings to \u2018Allow\u2019 or \u2018Ask\u2019<\/li><li>You should now be able to return to your e-Sign and complete the proof upload<\/li><\/ul><p><strong>I am using an Android device:<\/strong><\/p><ul><li>Go to \u2018Settings\u2019 on your phone or tablet<\/li><li>Go to \u2018Apps\u2019 (You may have to select Apps again to see the full list of apps on your phone)<\/li><li>Scroll to the browser you are using (i.e. Google Chrome)<\/li><li>Open the \u2018Preferences\u2019 or \u2018Permissions\u2019<\/li><li>Find the \u2018Camera\u2019 and enable it for this app<\/li><li>You should now be able to return to your e-Sign and complete the proof upload<\/li><\/ul><p><strong>I am unsure what device I have:<\/strong><\/p><ul><li>Find the settings on your phone<\/li><li>Find the apps section of your settings<\/li><li>Find the browser you are using (i.e. Google Chrome)<\/li><li>Once you have found the correct app, there should be an option to change your saved preferences or privacy settings for this app<\/li><li>Find the camera and enable or allow it<\/li><li>You should now be able to return to your e-Sign and complete the proof upload<\/li><\/ul><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">I don\u2019t have the proofs it\u2019s asking me for, or my proofs are out of date<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i class=\"spectre-lucide-chevron-down jx-ac-icon-body-closed jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m6 9 6 6 6-6\"\/> <\/svg><\/i><i class=\"spectre-lucide-chevron-up jx-ac-icon-body-opened jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m18 15-6-6-6 6\"\/> <\/svg><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>We will need the proofs requested in order to process your agreement. Please\u00a0<strong>contact your supplying dealer for advice<\/strong>\u00a0if you are having trouble providing these.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">What&#039;s a driving licence number and where do I find it?<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i class=\"spectre-lucide-chevron-down jx-ac-icon-body-closed jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m6 9 6 6 6-6\"\/> <\/svg><\/i><i class=\"spectre-lucide-chevron-up jx-ac-icon-body-opened jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m18 15-6-6-6 6\"\/> <\/svg><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>The driving licence number is the\u00a0<strong>long 16-digit number on the front of your UK driving licence<\/strong>. The two separate digits at the end\u00a0<strong><u>are not<\/u><\/strong>\u00a0part of the driving licence number, this is the issue number.<\/p><p><img decoding=\"async\" class=\"alignnone size-medium wp-image-29251\" src=\"https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/04\/driving-licence-300x200.jpg\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/04\/driving-licence-300x200.jpg 300w, https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/04\/driving-licence.jpg 500w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">What&#039;s a passport barcode and how do I find it?<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i class=\"spectre-lucide-chevron-down jx-ac-icon-body-closed jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m6 9 6 6 6-6\"\/> <\/svg><\/i><i class=\"spectre-lucide-chevron-up jx-ac-icon-body-opened jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m18 15-6-6-6 6\"\/> <\/svg><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>The barcode is the\u00a0<strong>numbers and letters on the very bottom line of your passport<\/strong>, followed by a two-digit issue number. Ensure you input the letters as capitals.<\/p><p>The passport number is a nine-digit code to the top right-hand side of your photo page.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-29252\" src=\"https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/04\/passport-example-1-300x206.jpg\" alt=\"\" width=\"300\" height=\"206\" srcset=\"https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/04\/passport-example-1-300x206.jpg 300w, https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/04\/passport-example-1.jpg 500w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">It won&#039;t verify my identity<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i class=\"spectre-lucide-chevron-down jx-ac-icon-body-closed jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m6 9 6 6 6-6\"\/> <\/svg><\/i><i class=\"spectre-lucide-chevron-up jx-ac-icon-body-opened jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m18 15-6-6-6 6\"\/> <\/svg><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>Ensure you are inputting the correct details from your proof of ID.<\/p><ul><li>The proof you are providing must be in date, if not try another proof or contact your dealer<\/li><li>The proof you are using must match the name on your new agreement. For example, do you have a middle name that you did not provide to the dealer?<\/li><li>The proof must be in your current address<\/li><\/ul><p>If any of these details are incorrect, contact your supplying dealer to confirm the details held.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">The link is showing as expired<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i class=\"spectre-lucide-chevron-down jx-ac-icon-body-closed jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m6 9 6 6 6-6\"\/> <\/svg><\/i><i class=\"spectre-lucide-chevron-up jx-ac-icon-body-opened jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m18 15-6-6-6 6\"\/> <\/svg><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>You will need to contact Evolution to request a new link.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">Why won\u2019t it accept my bank card\/bank details?<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i class=\"spectre-lucide-chevron-down jx-ac-icon-body-closed jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m6 9 6 6 6-6\"\/> <\/svg><\/i><i class=\"spectre-lucide-chevron-up jx-ac-icon-body-opened jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m18 15-6-6-6 6\"\/> <\/svg><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>Ensure the details you are inputting match the details you provided the dealer for your finance agreement. If you\u2019re unsure,\u00a0<strong>contact your supplying dealer to confirm which bank account is showing on your agreement<\/strong>.<\/p><ul><li>The account you have provided will need to be registered to your current address to work<\/li><li>If you registered a business account, the lender won\u2019t be able to set up your Direct Debit<\/li><li>Since the lender may attempt a \u2018ghost payment\u2019 to check the bank details are correct, there must be a positive balance in your account for this to validate<\/li><\/ul><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">Why has it taken \u00a31 from my bank account?<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i class=\"spectre-lucide-chevron-down jx-ac-icon-body-closed jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m6 9 6 6 6-6\"\/> <\/svg><\/i><i class=\"spectre-lucide-chevron-up jx-ac-icon-body-opened jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m18 15-6-6-6 6\"\/> <\/svg><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>This is a \u2018ghost payment\u2019 and will only show as pending on your account for a brief time. This is just a small test to ensure your details are correct (a similar thing happens if you use a \u2018pay at pump\u2019 feature when buying petrol).<\/p><p>Please note \u2013 you will\u00a0<strong><u>not<\/u><\/strong>\u00a0be charged.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">Where do I find my Initial Disclosure Document (IDD)?<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i class=\"spectre-lucide-chevron-down jx-ac-icon-body-closed jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m6 9 6 6 6-6\"\/> <\/svg><\/i><i class=\"spectre-lucide-chevron-up jx-ac-icon-body-opened jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m18 15-6-6-6 6\"\/> <\/svg><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>This is attached to the email you received from \u2018pos@evolutionfunding.com\u2019 that gave you access to the signing link.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">The terms of my agreement are not what I agreed with the dealership<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i class=\"spectre-lucide-chevron-down jx-ac-icon-body-closed jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m6 9 6 6 6-6\"\/> <\/svg><\/i><i class=\"spectre-lucide-chevron-up jx-ac-icon-body-opened jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m18 15-6-6-6 6\"\/> <\/svg><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>Please contact the dealership to check the details are correct and make the relevant amendments \u2013 any amendments will trigger a new link.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">My details are incorrect<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i class=\"spectre-lucide-chevron-down jx-ac-icon-body-closed jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m6 9 6 6 6-6\"\/> <\/svg><\/i><i class=\"spectre-lucide-chevron-up jx-ac-icon-body-opened jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m18 15-6-6-6 6\"\/> <\/svg><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>As this is a legal document your information must be correct and up to date.\u00a0<strong>Please contact your supplying dealer to update your information.<\/strong><\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-last  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">Why do you need a selfie?<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i class=\"spectre-lucide-chevron-down jx-ac-icon-body-closed jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m6 9 6 6 6-6\"\/> <\/svg><\/i><i class=\"spectre-lucide-chevron-up jx-ac-icon-body-opened jx-ac-toggle-icon spectre-icon--style-outline\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"> <path d=\"m18 15-6-6-6 6\"\/> <\/svg><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>As you are signing remotely with no supervision, we need to verify your identity and check that no one else has accessed your link. This is for yours and our security.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45a39d7 e-flex e-con-boxed e-con e-parent\" data-id=\"45a39d7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4317014 elementor-widget elementor-widget-heading\" data-id=\"4317014\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Still struggling, or none of the above...<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f0e4828 e-flex e-con-boxed e-con e-parent\" data-id=\"f0e4828\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f7b53b5 e-con-full e-flex e-con e-child\" data-id=\"f7b53b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-436be99 e-con-full e-flex e-con e-child\" data-id=\"436be99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7033af elementor-widget elementor-widget-text-editor\" data-id=\"d7033af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAA Customer Support\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-300001a elementor-widget elementor-widget-text-editor\" data-id=\"300001a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<a href=\"tel:01246 458 809\"><span style=\"text-decoration: underline;\"><span style=\"color: #f1f200; text-decoration: underline;\">01246 458 809<\/span><\/span>\n<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f024711 e-con-full e-flex e-con e-child\" data-id=\"f024711\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd56300 elementor-widget elementor-widget-text-editor\" data-id=\"bd56300\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEvolution Extra Customer Support\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d608af elementor-widget elementor-widget-text-editor\" data-id=\"4d608af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<a href=\"tel:01246 458 801\"><span style=\"text-decoration: underline;\"><span style=\"color: #f1f200; text-decoration: underline;\">01246 458 801<\/span><\/span>\n<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f58d75 e-con-full e-flex e-con e-child\" data-id=\"3f58d75\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41af785 elementor-widget elementor-widget-text-editor\" data-id=\"41af785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEvolution Funding Customer Support\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77b9930 elementor-widget elementor-widget-text-editor\" data-id=\"77b9930\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<a href=\"tel:01246 458 808\"><span style=\"text-decoration: underline;\"><span style=\"color: #f1f200; text-decoration: underline;\">01246 458 808<\/span><\/span>\n<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8881659 e-con-full e-flex e-con e-child\" data-id=\"8881659\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-17af60e e-con-full e-flex e-con e-child\" data-id=\"17af60e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e505fa8 elementor-widget elementor-widget-text-editor\" data-id=\"e505fa8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tMy Car Credit Customer Support\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-daa1fa1 elementor-widget elementor-widget-text-editor\" data-id=\"daa1fa1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<a href=\"tel:01246 458 810\"><span style=\"text-decoration: underline;\"><span style=\"color: #f1f200; text-decoration: underline;\">01246 458 810<\/span><\/span>\n<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb855be e-con-full e-flex e-con e-child\" data-id=\"eb855be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3db637d elementor-widget elementor-widget-text-editor\" data-id=\"3db637d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tZopa Customer Support\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-149c638 elementor-widget elementor-widget-text-editor\" data-id=\"149c638\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<a href=\"tel:01246 458 807\"><span style=\"text-decoration: underline;\"><span style=\"color: #f1f200; text-decoration: underline;\">01246 458 807<\/span><\/span>\n<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>e-Sign Help &amp; FAQ Support and troubleshooting for completing your e-Sign process e-Sign allows you to complete your finance documentation from the comfort of your home. If you\u2019re having any difficulties, please check through this handy guide on how to progress. My signing code is not working Ensure you are inputting the correct code, which [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":25409,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-29248","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>e-Sign Help &amp; FAQ | Evolution Funding<\/title>\n<meta name=\"description\" content=\"If you&#039;re struggling to complete your Evolution Funding e-Sign documentation, check out this handy guide and FAQs to get you moving again.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"e-Sign Help &amp; FAQ | Evolution Funding\" \/>\n<meta property=\"og:description\" content=\"If you&#039;re struggling to complete your Evolution Funding e-Sign documentation, check out this handy guide and FAQs to get you moving again.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.evolutionfunding.com\/public\/e-sign-help\/\" \/>\n<meta property=\"og:site_name\" content=\"Evolution Funding\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-11T12:41:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.evolutionfunding.com\/public\/wp-content\/uploads\/2026\/02\/EVF_26_Meta.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" 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