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Car Credit Specialist

Do you want an opportunity with a company which is the leader in its market?

We are looking for people with experience in telesales, retail sales, deal making, hospitality or customer service who want to grow with us. We have sales vacancies in our Customer Engagement Team, and you will be part of a very exciting future.

Our Car Finance Sales roles interact directly with customers who have already applied for car finance online. This is NOT cold calling and you will be building a rapport based on fulfilling the needs of the customer which they have already identified and made an initial application for.

Key Responsibilities

  • Handling inbound and outbound phone calls – no cold calling.
  • Treating customers fairly by offering them the best options to suit their financial situation.
  • Demonstrating a helpful and professional attitude to every single call.
  • Taking ownership and overcoming problems with positive solutions through honesty, integrity, negotiation, and collaboration.
  • Being self-motivated to successfully achieve set targets and service levels.
  • Being able to quickly and effectively multi-task, always maintaining a keen eye for detail.
  • Working alongside our lending partners to deliver a great customer experience.

What we are looking for – The Best!

  • Customer Service and/or Sales experience either telephone based or face to face
  • Strong IT skills including Microsoft Excel and Outlook
  • Good organisational skills
  • Excellent communication skills
  • Regulatory knowledge and understanding of finance products
  • Professional approach
  • Ability to remain calm under pressure
  • Positive attitude
  • Attention to detail
  • Ability to work flexible hours and weekends
  • Ability to commute to Chesterfield S41 9PZ

Evolution is the largest motor finance broker in the UK. Since our formation in 2002, we have transformed from a traditional motor finance brokerage into a technology-led firm with systems and technology capabilities that are designed to put the customer first and help our partnerships to grow.

The passion and enthusiasm of our people, around 300+ UK-wide, and their commitment to our vision, has enabled Evolution to deliver the results that have gained us awards and recognition, both within and outside of our industry.

Best Broker – Car Finance Awards 2021
Best Direct Consumer Proposition – Car Finance Awards 2021
Innovation Award – Car Finance Awards 2021
Digital Innovation of the Year – Motor Finance 2021

We will ensure you are fully trained and able to work within our regulatory framework (FCA) but have the scope to speak freely to customers without constant scripting.

This is an excellent opportunity to join a growing and very ambitious team in Evolution Funding.

A starting basic salary of circa £21k with a commission scheme – OTE £25 – 30k.

Promotion
We try and promote from within the business so career progression is a realistic possibility for the right candidates.

Once you are successful at your role there is the opportunity to become a level 2 advisor which attracts a higher basic salary. Our benefits include 33 days holiday (including bank holidays), generous pension and life assurance 4x salary.

 

To apply please email: jobs@evolutionfunding.com